If you ever have a question or concern, please contact us. We’re available 9am-5pm (Perth Western Australia time) Monday-Friday.

Customer Support:
Phone: +61 (0)8 9349 8595 (standard charges apply)

P.O. Box 2172,
Warwick WA 6024,

We are here to help with your questions, please contact us by sending an email to: info@heavymetalmerchant.com

Setting High Service Standards - Good service starts with setting high standards for the process:

  • Customers deserve our best efforts as well as our respect and courtesy.
  • Answers To Your Questions Right Away You'll receive the information you need to make the right decision.
  • Email will be answered the same day if they are received by 5pm. We check for email constantly throughout the day.
  • We strive to deliver the highest standards of product quality.
  • We want to make your buying experience with us a good one.
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